Once orders are placed the pieces are put into production right away and cannot be canceled.
Here at R-KI-TEKT we want you to enjoy each handmade piece that was created. If any item(s) are damaged or clearly defective, we will happily allow exchanges on unworn clothing or unused goods when notified within 14 days of purchase. Exchanges are only allowed to be made once per item. We do not offer refunds, only store credit towards a new purchase. Store credit can be used towards one transaction within 30 days. Sale items are final and non returnable and non refundable. Returns must be sent for exchange within 14 days of purchase and we will process them within 1-2 weeks based on product availability. If your item is sold out you will be give store credit to apply to future purchase.
Please note we are not responsible for lost or delayed packages. Items that are delayed due to postal delays do not qualify for refunds or exchanges.
If you have any additional customer service inquires feel free to contact us at